Tell us what's happening. We'll tell you what to do this minute — then get a plumber to your door, with a flat price in writing before we start.
Flat price per job, agreed before we start. No hourly meter.
We leave the basement cleaner than we found it.
A person or our AI front desk — never a full voicemail box.
If our repair fails, we come back and fix it.
Pick the problem, pick a window. We text you the plumber's ETA.
Typical ranges. Your exact price is written down before any work.
| Drain clearing (sink, tub) | $149 – $249 |
| Toilet repair | $129 – $299 |
| Leak repair (accessible pipe) | $175 – $450 |
| Water heater replacement | $1,400 – $2,800 |
| Sump pump replacement | $650 – $1,200 |
Our front desk talks callers through the shutoff before it books the plumber — damage first, paperwork second.
A homeowner calls in a panic. The pipe under the laundry sink split overnight.
A homeowner calls in a panic. The pipe under the laundry sink split overnight.
The front desk walks them to the main shutoff before anything else. The water stops.
Burst supply line, finished basement, water now off — flagged for the on-call plumber.
The job hits the on-call calendar and the homeowner gets a text with the ETA.
When we have a plumber on call nearby, usually within about 90 minutes. You'll see the real window before you confirm — and get a text when they're on the way.
Because we haven't seen it. We give flat-rate ranges up front, then an exact written price on-site before any work — you can say no and just pay the trip.
Usually where the water line comes through the foundation — a basement wall, crawlspace, or near the water heater or meter. Turn it clockwise until it stops.
Sudden bursts often are; slow leaks often aren't. We photograph everything and give you an itemized invoice to send your adjuster.